Designing for Growth:
Designing for Growth:
Designing for Growth:
Transforming Procore’s mobile experience into a PLG engine and market differentiator.
Transforming Procore’s mobile experience into a PLG engine and market differentiator.
Transforming Procore’s mobile experience into a PLG engine and market differentiator.
Product Strategy
Leadership
Design Systems
Omnichannel Experience
Enterprise
Operations
B2B SaaS
AI







Highlights & Outcomes
Highlights & Outcomes
241%
Increase in DAU
Since Jan 2021
55.4
iOS & Android
Combined NPS Score
4.35
iOS & Android Average
App Store Rating
MAU Growth Since 2021
%
Grew user engagement annually until mobile usage represented nearly half of all Procore traffic.
Grew user engagement annually until mobile usage represented nearly half of all Procore traffic.
Reduced Onboarding Time
Reduced Onboarding Time
Reduced Onboarding Time
Unified the iOS and Android experiences to create consistent workflows across platforms, reducing onboarding time and training costs for both Procore and our clients.
Unified the iOS and Android experiences to create consistent workflows across platforms, reducing onboarding time and training costs for both Procore and our clients.
Increased Usability & Accessibility
Increased Usability & Accessibility
Increased Usability & Accessibility
Enhanced usability and accessibility through higher color contrast and ergonomic redesign tailored to the realities of the jobsite.
Enhanced usability and accessibility through higher color contrast and ergonomic redesign tailored to the realities of the jobsite.
Efficiency Gains
Efficiency Gains
Efficiency Gains
Increased efficiency by enabling users to create any item from anywhere. Ensuring users can keep focus on the job at hand, not tooling.
Increased efficiency by enabling users to create any item from anywhere. Ensuring users can keep focus on the job at hand, not tooling.
At a Glance
At a Glance
Role:
Design Leader,
Design Initiative Owner
Scope:
Procore native iOS
& Android Apps
Team:
4 Designers, 3 Contractors,
Product + Eng. Leadership
Timeline:
2022–2023
Project Overview
Media became the heart of Procore’s mobile strategy, serving as the “eye of the field” — the visual record of everything that happens on a construction site. Beyond photos and videos as documentation, Media leverages rich datasets, such as EXIF tags, GPS coordinates, and timestamps, to connect images to specific locations and workflows. By curating a construction-specific camera and photo management experience, the Mobile division made it easier for users to capture and retrieve the right images at the right time. This foundation also supports a freemium offering designed to fuel product-led growth and build long-term adoption, paving the way for AI-driven efficiency and insights.
My Role
Vision & Strategy: Defined and drove the strategy for Media across Procore’s mobile apps, positioning it as the “eye of the field” and a core driver of product-led growth. Image-to-Item Innovation: Led the strategy and execution of the Image-to-Item feature, enabling users to create RFIs, Observations, and Daily Logs directly from rich media — later expanded with AI to automate field completion. Draft State Vision: Championed and drove the vision for a draft state workflow, allowing field teams to start documentation on site and safely complete it in the office, balancing speed with accuracy. Camera & IA Redesign: Directed the overhaul of the camera experience and information architecture, blending consumer-grade ease with construction-specific needs like larger touch targets, higher contrast for sunlight, and streamlined workflows. Leadership & Team Enablement: Guided the design team through multiple redesign efforts, ensuring alignment to strategy while empowering them to deliver high-quality solutions that met both user needs and business objectives.
Project Overview
Media became the heart of Procore’s mobile strategy, serving as the “eye of the field” — the visual record of everything that happens on a construction site. Beyond photos and videos as documentation, Media leverages rich datasets, such as EXIF tags, GPS coordinates, and timestamps, to connect images to specific locations and workflows. By curating a construction-specific camera and photo management experience, the Mobile division made it easier for users to capture and retrieve the right images at the right time. This foundation also supports a freemium offering designed to fuel product-led growth and build long-term adoption, paving the way for AI-driven efficiency and insights.
My Role
Vision & Strategy: Defined and drove the strategy for Media across Procore’s mobile apps, positioning it as the “eye of the field” and a core driver of product-led growth. Image-to-Item Innovation: Led the strategy and execution of the Image-to-Item feature, enabling users to create RFIs, Observations, and Daily Logs directly from rich media — later expanded with AI to automate field completion. Draft State Vision: Championed and drove the vision for a draft state workflow, allowing field teams to start documentation on site and safely complete it in the office, balancing speed with accuracy. Camera & IA Redesign: Directed the overhaul of the camera experience and information architecture, blending consumer-grade ease with construction-specific needs like larger touch targets, higher contrast for sunlight, and streamlined workflows. Leadership & Team Enablement: Guided the design team through multiple redesign efforts, ensuring alignment to strategy while empowering them to deliver high-quality solutions that met both user needs and business objectives.
Project Overview
Media became the heart of Procore’s mobile strategy, serving as the “eye of the field” — the visual record of everything that happens on a construction site. Beyond photos and videos as documentation, Media leverages rich datasets, such as EXIF tags, GPS coordinates, and timestamps, to connect images to specific locations and workflows. By curating a construction-specific camera and photo management experience, the Mobile division made it easier for users to capture and retrieve the right images at the right time. This foundation also supports a freemium offering designed to fuel product-led growth and build long-term adoption, paving the way for AI-driven efficiency and insights.
My Role
Vision & Strategy: Defined and drove the strategy for Media across Procore’s mobile apps, positioning it as the “eye of the field” and a core driver of product-led growth. Image-to-Item Innovation: Led the strategy and execution of the Image-to-Item feature, enabling users to create RFIs, Observations, and Daily Logs directly from rich media — later expanded with AI to automate field completion. Draft State Vision: Championed and drove the vision for a draft state workflow, allowing field teams to start documentation on site and safely complete it in the office, balancing speed with accuracy. Camera & IA Redesign: Directed the overhaul of the camera experience and information architecture, blending consumer-grade ease with construction-specific needs like larger touch targets, higher contrast for sunlight, and streamlined workflows. Leadership & Team Enablement: Guided the design team through multiple redesign efforts, ensuring alignment to strategy while empowering them to deliver high-quality solutions that met both user needs and business objectives.
The Business Challenge
The Business Challenge
Media as a Protective Moat
Capturing More Than Images, Capturing the Market
Media as a Protective Moat
Capturing More Than Images, Capturing the Market
Media as a
Protective Moat
Capturing More Than Images, Capturing the Market
Procore’s Media strategy transformed everyday jobsite photos into a powerful data moat that drives retention, conversion, and long-term defensibility.
Communication starts with media, and our market position enabled us to deliver a consumer-grade experience purpose-built for construction. The result was a mobile offering so compelling that it became a primary sales driver, with clients citing the mobile apps as key factors in their purchasing decisions.





From Image to Insight
From Image to Insight


Product Evolution
Product Evolution
iOS & Android Application Redesign
This evolution positioned mobile as a core driver of Procore’s product-led growth motions, transforming it from a utility into a platform experience that delights users in the field.




Built-In Camera Redesign
Media is the dataset that powers the future. It leverages rich datasets to connect images to specific locations and workflows… becoming the Eye of the Field.









Portfolio Case Studies
CareAware Connect Product Strategy
Portfolio Case Studies
CareAware Connect Product Strategy
Portfolio Case Studies
CareAware Connect Product Strategy