Cerner was one of the largest healthcare IT companies in the world, with over 27,000 provider facilities, operating in 35 countries, and offering more than 300+ products. However, beneath that scale, the user experience was becoming fragmented.
Two decades of organic growth, acquisitions, and evolving technology strategies had resulted in a portfolio built on:
7 different legacy design frameworks
No shared visual language
No unified component library
No scalable goverance
Each team working in isolation
The True Cost was on Both Sides
Clinicians faced inconsistent interfaces that increased cognitive load and created friction in workflows where speed and accuracy directly impact patient safety.
The business couldn't deliver cohesive cross-product experiences or advance the platform without worsening the inconsistency.
Our Goal:
Unify an enterprise ecosystem of 300+ products into a coherent, consumer-grade experience, built on a scalable system-of-systems design architecture.
Increase organizational efficiency for design and engineering teams
Accelerate time-to-market for new product experiences
Lay the platform foundation for scalable, cross-product innovation
Improve usability across the product portfolio
Enhance patient safety in critical care environments
Cross-Functional Leadership:
I led the vision, creative direction, and cross-functional execution of Cerner’s enterprise-wide UI modernization.
Setting the strategic direction for how 300+ products would evolve toward a unified visual and interaction language
Aligning product, design, and engineering leadership around a shared modernization strategy and scalable governance framework
Directing the creative and technical vision to ensure the new system delivered consumer-grade quality at enterprise scale
Leading a 100+ designer organization through the adoption and execution of the redesign across the product portfolio
Where Emotion Meets Interface:
Crafting the Visual Language of Cerner’s UI
From Vision to Reality
Led a 100+ member UX organization through the redesign of Cerner’s enterprise product ecosystem, unifying 300+ SKUs into a cohesive experience.
Delivered a scalable theming framework that brought a consumer-grade UI to enterprise healthcare solutions, reducing design debt and elevating usability.
~5%
Increase in
Situational Awareness
67%
Increase in
Overall Attractiveness
42.2%
PowerChart
Enterprise Theme
BEFORE
AFTER
RevenueCycle
Enterprise Theme
BEFORE
AFTER
HealtheLife
Consumer Theme
BEFORE
